Casa Morgano is the newest hotel in the collection of luxury hotels owned by the Morgano family of Capri. Their other hotels include La Scalinatella, Hotel Flora, and Grand Hotel Qvisisana. The family has welcoming guests into their hotels since 1880; providing everyone with warm island hospitality.
Check-In: My check-in was extremely quick. I was going to Pompeii that day so I had to do the changeover from Punta Tragara to Casa Morgano early in the morning, to then leave in time to meet our guide in Pompeii. Punta Tragara gave them a call for me to let them know that I was on my way and to arrange my luggage transfer from one hotel to the next. I didn't expect my room to be ready already so early in the morning, but it was. I arrived (it was about a 5 minute walk away) and they checked me in very quickly, brought me to my suite, showed me around, etc. They knew I was heading to Pompeii right after so they provided me with some details on how to get there and back. Pompeii was amazing by the way! I will dedicate a full post to it next time.
The staff here were extremely nice and friendly. They were easy to talk to and made me feel very comfortable and welcomed. They all greeted me by name when I came and left, and always ensured I was having a good time at the hotel and on my trip overall. For example, the next morning after I visited Pompeii, they asked if I had a good time there (when it wasn't even the same people at front desk who I had told the day before that I was going). They were also very helpful and told me to give the hotel a call if I was out, and ever needed assistance with anything.
Check Out: I think I already talked about this in a previous post, but the morning I was to check out was extremely hectic and stressful. Well, thanks to the hotel staff who assisted me, my stress levels had lessened a bit lol.
That morning, I was supposed to leave Capri to go to Rome. I had already booked my boat to take me from Capri to Naples, then at the train station there I'd go to Rome.
The night before, I had everything planned out with the hotel. They sorted out a schedule for me as to what time my wake up call would be, what time they would come get my luggage, what time I should be having breakfast, what time I needed to leave to get to the port on time, etc.
That morning, a storm was coming so there was a lot of wind and the sea was rough. All the high speed boats (which is what I had booked) were cancelled because of this and the only boat leaving Capri all of that morning and afternoon was a ferry, scheduled to leave earlier than my originally planned departure time (with the other boat). I only found out about this when front desk called me early in the morning, while I was still sleeping, to let me know. I panicked of course, but they kept me calm and helped me figure out a Plan B to get on the ferry and still make it on time. I was still a bit rushed (as you can see in the photo above, I didn't have time for much of a breakfast...)
In the end everything worked out and I am so grateful for the hotel for helping me and letting me know about the boat cancellation. If they didn't inform me, I don't think I would've known. & most likely would not have made it to Rome that day.
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